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If you are not 100% satisfied with your purchase, you may refund or exchange your unworn item(s) within 14 days of purchase, with the original receipt or gift receipt and original packaging. Refunds will be credited to the original method of payment. Please allow up to 10 to 14 business days for your refund to be processed.


  • For hygiene reasons, all accessories and sunglasses are not eligible for return, refund, or exchange under any circumstances, including but not limited to change of mind, incorrect selection, or dissatisfaction with the product.

 

  • If you want to return,  we will send a courier to take the returned item from you to return back to the store first after that we will send a request to the finance team to start proceed your refund request if you paid in cash we will ma a bank transfer so, we will take your bank account details and if you paid in visa we will send your refund to the same card that you paid with
    Please note that the refund process takes from 10 to 14 working days.
    In case of return/ refund requests, kindly be aware that shipping fees will be imposed.
    Please note that we need your confirmation to start proceed on your request!
    Please note that the item must be in its original case with the original sales receipt

 

  • Please note that if you want to exchange, we will send a courier to you to take the returned item from you first to return it to the store in 2 working days then the exchanged one will be out for delivery and deliver from 3 to 4 days.
    The courier will contact with you in 2 working days.
    In case of Any Exchange requests, kindly be aware that shipping fees will be imposed.

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